TourRelay uses a credit system: one credit equals one trip. Your first trip is free. After that, buy credits individually or in bundles.
The 100-trip bundle includes a dedicated WhatsApp number for your agency.
Only managers can buy credits and access the billing page. Back-office staff and agents can create and edit trips (which consume credits) but cannot purchase them.
How credits work
- New agency: 1 free trip (no card).
- Each additional trip: Consumes 1 credit.
- Buying credits: Pay securely at checkout. Credits are added to your account after checkout.
Bundle pricing
| Plan | Trips | Price |
|---|---|---|
| Single Trip | 1 | $50 |
| Bundle 10 | 10 | $450 |
| Bundle 20 | 20 | $850 |
| Bundle 30 | 30 | $1,250 |
| Bundle 40 | 40 | $1,600 |
| Bundle 50 | 50 | $1,950 |
| Bundle 100 | 100 | $4,250 (includes dedicated WhatsApp number) |
See Pricing and bundles for full details and promo codes.
The billing page
Go to Billing in the admin dashboard to see:
- Whether your free trip has been used
- How many credits you have remaining
- Your dedicated WhatsApp number status (included with the 100-trip bundle)
- A promo code field — enter a code to apply a percentage discount before checkout
- Past payment history
- A Receipts list — every purchase issues a serialized receipt (e.g.
TR-2026-000001) with its payment reference, kept for audit - A button to buy more credits
You can also buy credits directly from any trip page — the Buy trip credits button in the trip overview links straight to the billing page.
Receipts
Every completed purchase — credit bundles, the WhatsApp add-on, and WhatsApp
top-ups — automatically issues a receipt with a unique serial number in
the form TR-<year>-<number> (e.g. TR-2026-000001). Receipts are
serialized across all agencies and each one carries its payment reference,
so a receipt number always identifies exactly one purchase.
The Receipts section on the billing page lists them newest first with the date, description, amount, and payment reference. Purchases made before receipts were introduced keep their entry in the payment history instead.
Each receipt can be downloaded as a PDF (Download) for your records, or sent by email (Email) to yourself or a finance contact — the PDF arrives as an attachment with the receipt details and payment reference in the body.
Receipts are also emailed automatically to the purchaser when a payment completes.