The trip details page holds the information travellers rely on during the trip. Fill it in once; update it when plans change.
Fields
| Field | Purpose |
|---|---|
| Trip name | Displayed at the top of the trip. |
| Destination | City and country. |
| Start / End dates | When the trip begins and ends. |
| Trip timezone | IANA timezone for itinerary times (e.g. Asia/Tokyo). |
| Meeting point | Where the group gathers before departure. |
| Departure time | When transport leaves. |
| Return information | How and when the group returns. |
| Emergency contact | Name and phone number shown to staff and agents. |
| General remarks | Anything travellers should know — what to bring, dress code, etc. |
| Event reminders | Off by default. When enabled, sends a WhatsApp reminder before each itinerary event to assigned agents and/or travellers, at a chosen lead time (15 minutes to 4 hours, in 15-minute steps; default 30 minutes). |
Open the trip
From the dashboard, click the trip card, then click Edit trip details.
Fill in the fields
Enter meeting point, departure time, return info, emergency contact, and remarks. You can also set the trip timezone, and correct the trip name and destination if needed.
Turn on event reminders (optional)
Under Event reminders, tick Notify assigned agents and/or Notify travellers, then pick how far ahead the reminder should arrive (Send reminder before). Reminders are sent by WhatsApp using each itinerary item's start time in the trip timezone. Each event reminds once.
Save
Click Save changes. The trip updates immediately.