TourRelayHelp Center

Getting Started

  • Sign up and create your first trip
  • Dashboard overview
  • Create a trip
  • Trip details
  • Add travellers
  • Build an itinerary
  • Check in an itinerary item
  • Manage agents
  • Post updates
  • Credits and billing
  • Tour rating
  • Manage your team

Tutorials

  • Run your first trip
  • Build & share an itinerary
  • Add traveller contacts
  • Run the tour day-to-day
  • File incident & grievance reports
  • Review tour rating

Partners

  • Partner overview

Reference

  • Pricing and bundles
  • Roles and permissions
  • Frequently asked questions
  • Changing language
  • Getting help

Category

Reference

Pricing, roles, permissions, and frequently asked questions.

Pricing and bundles

Every bundle tier, the dedicated WhatsApp number, and how promo codes work.

Roles and permissions

What Managers, Back-office staff, Agents, and Travellers can and cannot do in TourRelay.

Frequently asked questions

Answers to the most common questions about TourRelay — pricing, travellers, WhatsApp, and data.

Changing language

Switch the TourRelay interface between English, Bahasa Malaysia, Arabic, Indonesian, and Mandarin.

Getting help

How to reach the TourRelay team — WhatsApp, email, and what to include so we can help you fast.